1. Who we are
GhanaSpots is an online guide to places in Accra. You can reach its operator at admin@ghanaspots.com. The operator’s legal details (company name, registration number and address) will be published on this page before online payment opens. By creating an account or using the site you agree to these terms.
2. What GhanaSpots does
GhanaSpots lists restaurants, bars, cafés, beaches and other places in Accra, with their menus, opening hours and how to get there. Places that choose to can also take pickup orders through GhanaSpots; online ordering is opening place by place, and bars and nightclubs only show their menu. Each place is an independent business: it prepares your order and is responsible for its food and drinks, prices, allergen information and hygiene.
3. Your account
- Give accurate information and keep your password to yourself. You are responsible for what is done with your account.
- Alcohol is only sold to people aged 18 or over. When your order contains alcohol you must confirm your age and show ID at pickup; the place may refuse to hand it over otherwise.
- We may suspend an account used for fraud, abuse of staff or other customers, or to break the law.
- You can delete your account at any time from “My account”.
4. Orders and pickup
- Prices are set by each place. The total you pay includes a GhanaSpots service fee (currently 10%), shown before you confirm.
- You can cancel an order as long as the place has not accepted it; the full amount is refunded. Once accepted, it can no longer be cancelled.
- The place can accept or decline your order. If it declines, the full amount is refunded.
- Each order has a 4-digit pickup code shown only to you. Give it at the counter: staff hand the order over only against the right code. Do not share it before you collect.
- An order that is ready but not collected is not refunded, because the place has prepared it. If you are running late, tell the place in the order chat.
5. Payment
Online payment is not open yet. When it opens, this page will describe the ways to pay and how refunds reach you, before you can use them.
6. Listings and content
Information about places (hours, menus, prices, photos, descriptions) is provided by the places themselves or gathered by us from public sources, and can change. We do our best to keep it right but cannot guarantee it: check with the place when it matters. Messages you send in an order chat must be respectful.
7. For businesses
- You may list or claim a place only if you are authorised to manage it. We check claims before giving access.
- Keep your information, menu and prices accurate, and mark dishes as sold out when they are.
- You decide whether your place takes pickup orders on GhanaSpots, and can change it at any time from your dashboard.
- You are responsible for the food, drinks and service you provide, and for checking ID before handing over alcohol.
8. Liability
To the extent allowed by law, GhanaSpots is not liable for the food, drinks or service provided by a place, or for losses caused by events outside our control. Nothing in these terms limits rights you have under Ghanaian consumer law.
9. Changes and law
We may update these terms; we will tell you about important changes. These terms are governed by the laws of the Republic of Ghana.